Disability support services across Victoria
Care that starts with understanding you.
We take the time to listen and understand what matters to you. Together, we explore support that fits your needs, your goals and your everyday life.
Prefer to talk now? Call 0423 888 520.
Are you a professional? Make a Referral
Personalised disability support across Victoria
Our services
Find the support you need
Support Coordination & Specialist Support Coordination
Help understanding your plan, connecting with services and navigating challenges.
Read more about Support Coordination & Specialist Support CoordinationDaily Living & Community Support
Practical support at home and in the community, shaped around your routines and goals.
Read more about Daily Living & Community SupportAccommodation, Transitions & Complex Support
Support with accommodation pathways and changes involving housing, hospital, mental health or justice services.
Read more about Accommodation, Transitions & Complex Support
Our approach
Support built on understanding and respect.
Your needs, choices and goals guide the way we work with you.
We take time to know the person
Good support starts with understanding your needs, goals, family and what matters to you.
We communicate and follow through
We answer the phone, keep you informed and do what we say we’ll do.
We respect choice and independence
You have a say in your support. We work with you, not around you.
We work alongside families
We keep families and support networks involved, and raise concerns when something isn’t right.
We bring experience when things are complex
When several services or systems need to work together, we know how to keep you at the centre.
Getting started
Three simple steps
Step 1: Tell us what is happening
Call, email or send an enquiry. Use your own words.
Step 2: We talk through your needs and options
We listen, ask a few questions and explain what might help.
Step 3: We agree on the next steps together
Nothing happens without you. We work out a plan that suits you.
Call us on 0423 888 520 or email admin@careconnectmelb.com.
You don’t need to know the correct NDIS terms before you contact us. Every situation is different, so the support we can offer depends on your plan, funding and our availability.
Where we work
We provide disability support services across Victoria.
Contact our team to discuss support in your area. Availability depends on the service required and your individual needs.
Call us on 0423 888 520.
Questions
Frequently asked questions
Not sure where to start?
Tell us what is happening. We’ll listen and help you work out the next step.
Talk to Our TeamEvery Person Matters. Every Journey Counts.
Call us on 0423 888 520