Skip to content

Information

Feedback & Complaints

Draft — awaiting owner approval

This content is a working draft and is not yet approved CCM policy. Please contact us if you have questions.

We want to hear what is working and what isn’t. Giving feedback or making a complaint will not affect your support.

How to contact us

Phone: 0423 888 520

Email: admin@careconnectmelb.com

You can ask someone you trust, such as a family member or advocate, to contact us for you.

If you are not satisfied

You can contact the NDIS Quality and Safeguards Commission on 1800 035 544 or visit ndiscommission.gov.au.